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Solutions

How we help institutions

InstructAI organizes its work around the six campus areas where complex information most often fails the people who need it. Each category below maps to real student and staff journeys.

Accessibility and Disability Services

Films that help students navigate accommodations, assistive technology, and equal-access processes — produced to the same accessibility standards they describe.

Example use cases

  • Registering with Disability Services
  • Requesting accessible textbook formats
  • Using assistive technology in the classroom
  • Understanding exam accommodation logistics

Health, Wellness, and Insurance

Sensitive, clinically reviewed explainers that demystify insurance, mental health resources, and wellness services for students and families.

Example use cases

  • Understanding student health insurance plans
  • Finding in-network providers and prescriptions
  • Accessing counseling and crisis resources
  • Navigating immunization and compliance requirements

Financial Aid and Enrollment

Step-by-step films that turn dense financial-aid policy into clear, navigable guidance — reducing help-desk load and improving completion.

Example use cases

  • Completing the FAFSA
  • Understanding satisfactory academic progress
  • Appealing a financial aid decision
  • Managing loan entrance and exit counseling

Academic Policies and Advising

Plain-language explainers for academic standing, degree audits, and registration policy — built to support advisors, not replace them.

Example use cases

  • Reading a degree audit
  • Understanding academic standing and probation
  • Planning next-term registration
  • Withdrawing or taking a leave of absence

Orientation and Student Life

Welcoming, multilingual orientation films that orient new students and families to campus life, resources, and expectations.

Example use cases

  • First-week onboarding and move-in
  • Campus safety and emergency protocols
  • Student organization and involvement
  • Family and supporter orientation

Campus Systems and Portals

Captioned, screen-recorded tours of the digital systems students use every day — single sign-on, billing, learning management, and more.

Example use cases

  • Navigating the student portal
  • Resetting passwords without a help-desk ticket
  • Accessing the learning management system
  • Viewing and paying a student bill

Don't see your category?

We work across the full higher-education landscape. If your topic doesn't fit neatly above, we'll scope it with you.

Talk to our team